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Digital Transformation: Weekly Mashup #3
What Is A Chatbot?
A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.).
Messaging Platforms can become a primary channel for businesses to interact with their customers.
Video: New to the topic of Chatbots
Here is an introduction:
Facebook Messenger Chatbots
Learnings from building one of the biggest chatbots for Facebook Messenger . Chatbot Swelly reached 1.8 Million users and grows 10–20k new users per day.
Facebook: 7 Bot Trends to watch in 2017
Mikhail Larionov is an engineering lead for the Messenger Business and Platform team at Facebook. His view on Trends to watch.
More than 25,000 people from 65 countries voted for the best Facebook Messenger, Slack, Kik and Telegram travel, productivity, social, eCommerce, entertainment, and news chatbots.
Presentation from Eliza to Siri and Beyond
Promise and challenges of intelligent, language-controlled assistants/chatbots
Chatbots & Commerce: Innovation in Digital Commerce
Bots in Europe
Looking at the ratio of bots created in the different categories and comparing them with global landscapes, it becomes obvious that there are fewer personal assistant bots in the European market than in the U.S. That may be due to the quicker market entry of U.S. companies. Especially after Facebook’s announcement, there have been quite a number of chatbots and AI-related robot startups popping up.
Please see also former Weekly Mashup’s:
Article pic via gratisography.com